GTC General Terms and Conditions

All of our offers and deliveries are subject to these terms of business. Customer conditions of purchase are excluded. The customer accepts our terms and conditions by placing the order. All changes to these conditions must be confirmed in writing.


All offers are subject to change without notice. Our current catalogue and price lists are constituent parts of our offers. All catalogue information and samples prepared by us shall be considered approximate and non-binding. We reserve the right to implement changes without prior notice.

Custom-made products:

With custom-made products the order quantity may vary by plus/minus 10%. Orders placed for non- standard products which includes customer’s own markings cannot be cancelled.


All prices are in Euro. Our delivery prices serve only as a basis for calculation. They do not contain price recommendations.
The price list on the day of receipt of the order shall apply, unless otherwise agreed in advance
Our prices are subject to change and do not include VAT. Additional costs such as packaging, transport and insurance are not included in the prices.


We provide a manufacturer’s warranty for all of our products, assuming that they have not been subject to misuse. If products with material/manufacturing defects should be discovered despite our strict quality controls, any defects will be repaired or the product replaced free of charge. Further claims, including claims for consequential loss, are excluded.

Delivery time:

The delivery times cited by us cannot be guaranteed All deliveries are ex-works and at the risk of the recipient. We reserve the right to carry out part deliveries.

Force majeure:

We do not accept liability for unexpected events which are not under our control such as acts of God, strikes, lock outs etc.

Retention of title:

All goods delivered by us remain our property until final payment of all outstanding invoices has been made.


Returns are only credited if we have agreed to this beforehand.

Payment terms:

Payments are to be made in accordance with the payment term cited on the deducting any agreed discounts. In the event of the payment term being exceeded, we are entitled to charge interest at the rate of 3% above the respective discount rate of German Federal Bank. Bills of exchange will only be accepted after agreement and providing that they are bankable. The purchaser is responsible for discount charges and collection expenses. If, after the contract has been concluded, there are serious and significant doubts about the purchaser’s ability or willingness to pay, we reserve the right to refuse delivery until the payment has been made or adequate security has been provided.

Notice of defects:

You are obliged to inspect the goods immediately and with due diligence for quality and quantity deviations and to notify us in writing of any obvious defects within 7 days from receipt of the goods. The assertion of the warranty claims is excluded in the case of infringement of the obligation to examine and to notify. Transport damage, theft and missing quantities must be reported to the shipping company in writing. Copies should be passed on to us.

Place of fulfilment and jurisdiction:

The place of fulfilment is Schmalkalden, Germany.
The place of jurisdiction is Jena, Germany.